Service Agreement of Dongguan Ruirou Technology Co., Ltd

Preface

RIRO (hereinafter referred to as "APP" or "Application") is an APP product provided by Dongguan RIRO Technology Co., Ltd. (hereinafter referred to as "we" or "our company").

We take user privacy very seriously. When you use our products and services, we may collect and use your relevant information. We hope that through this Privacy Policy, we will explain to you how we collect, use, store and protect this information when using our services, as well as the ways we provide you with access, update, control and protect this information.

This Privacy Policy is closely related to the services you use of our company. Please read it carefully before using the APP, and use our products and services after confirming that you fully understand and agree. Once you start using our products or services, it means that you have fully understood and agreed to this policy.

1. How we collect and use your information

1.1 Information you provide to us

We will collect and use your personal information in accordance with the requirements of this policy. For example, when you register an account, we will ask you to provide personal information, such as your email address and phone number, which will be stored under your account name. If you want to make full use of the various third-party sharing or login functions we provide, you may also need to obtain some information that your third-party account allows us to obtain, including third-party accounts and avatars. Other information such as log information, local storage information, taking photos/videos/recordings, WiFi information, reading or modifying storage, etc. The specific purpose and use of collecting and using this information are detailed in the description below. We will use compliant technologies to encrypt and store the information you have explicitly agreed to to protect the security of your personal information.

1.2 The purpose and use of the information we obtain when you use the service

We will collect information about the services you use. The purpose and use of such information include: Log information

When you use our services, we will automatically collect certain information and store it in server logs or write it to your mobile phone's external storage device. Such information includes:

When an error occurs when an application uses services or an exception occurs when the application crashes during operation, we will write the error log to external storage, and users can choose whether to send it to us.

2. How do we store your personal information

We will store user personal information collected within the country in accordance with laws and regulations and will not transfer your personal information overseas unless required by laws and regulations or with your express consent. We will only retain your personal information for the period necessary for the purposes stated in this Privacy Policy and within the time limits required by laws and regulations. We use a variety of security technologies and procedures to protect information from loss, improper use, unauthorized access or disclosure. For example, in some services, we will utilize encryption technology (such as SSL) to protect the personal information you provide. However, please understand that due to technical limitations and various possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% information security.

3. How we share, transfer and publicly disclose your personal information

Shared

• We will not share your personal information with any company, organization or individual, except in the following circumstances:
• 1. We will share your personal information with other parties with your explicit consent.
• 2. We may share your personal information externally in accordance with laws and regulations, litigation and dispute resolution needs, or as required by administrative and judicial authorities in accordance with the law.
• 3. To the extent permitted by laws and regulations, it is necessary to share your personal information in order to protect our company's affiliates or partners, you or other users, or the public interests, property or safety from damage.
• 4. Sharing among affiliated companies: We may share your personal information with our affiliated companies when our affiliated companies provide services to you or to us. However, we only share necessary personal information, and the processing of your information by related parties is subject to this policy. If affiliated companies want to change the purpose of processing your personal information, they will ask for your authorization and consent again.
• 5. Sharing with partners: We will only share information that is legal, legitimate, necessary, specific, clear and to achieve the purposes stated in this policy, and with your express authorization and consent, we will Share necessary personal information (or text message or call number you reported) with our suppliers, service providers, consultants, agents, third-party advertisers, application developers, open platforms or other partners, or aggregate information, anonymized information, or other information that does not identify you personally (for example, we may tell the application developer how many people have installed the application it developed.) to provide better customers. Service and user experience. These vendors, service providers, consultants, agents may provide us with technology infrastructure services, analyze how our services are used, measure the effectiveness of advertising and services, provide customer service and payment services, conduct academic research and surveys, or Provide legal, financial and technical advisory services. For example, we may occasionally invite you to participate in sweepstakes. If you are lucky enough to win a prize, we need to provide your personal information to the logistics service provider in order to send you our prizes or arrange for partners to provide services. All our partners have no right to use the shared personal information for other purposes unrelated to products or services.
• 6. We will sign strict data protection agreements with companies, organizations and individuals with whom we share personal information, requiring them to process personal information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.

Transfer

• We will not transfer your personal information to any other company, organization or individual, except in the following circumstances:
• 1. With the development of the company's business, we and our affiliated companies may conduct mergers, acquisitions, asset transfers or other similar transactions. If the relevant transaction involves the transfer of your personal information, we will require the new company, organization and individual that holds your personal information to continue to be bound by this policy, otherwise we will require the company, organization and individual to obtain your authorization and consent again.
• 2. To meet the requirements of laws and regulations, legal procedures or mandatory government requirements or judicial rulings.
• 3. Transfer with your explicit consent, that is, after obtaining your explicit consent, we will transfer your personal information that we have obtained to other parties.

Disclosure

• We will only publicly disclose your personal information under the following circumstances:
• 1. Your explicit consent has been obtained.
• 2. We may publicly disclose your personal information under the circumstances of laws, legal procedures, lawsuits or mandatory requirements of government authorities.
• 3. To the extent permitted by laws and regulations, it is necessary to disclose your personal information in order to protect the interests, property or safety of our affiliates or partners, you or other users or the public from damage.
• 4. Other situations stipulated by laws and regulations.
• 5. Sharing and transferring de-identified personal information in accordance with legal provisions and ensuring that the data recipient cannot recover and re-identify the subject of the personal information does not constitute external sharing, transfer or public disclosure of personal information. The storage and processing of such data will not require further notice to you and your consent.

Third-party SDK information

4. How do we handle personal information of minors

We attach great importance to the protection of minors' personal information. We do not rely on age identification when providing products or services to users, but the nature of our products and/or services requires that you should be an adult with full capacity for civil conduct. If you are a child or other minor under the age of 18, we ask that you ask your parents or other guardians to read this privacy policy carefully, and use our information with the consent of your parents or other guardians and under their supervision. Services or provide information to us. If you collect or submit personal information of minors to us through our products and/or services for the purpose of interacting with children, please be sure to obtain the authorization and consent of their legal guardian in advance.

5. Changes and revisions to the privacy policy

Our privacy policy may change. We will not limit your rights under this Privacy Policy without your express consent.

For major changes to this Privacy Policy, we will also provide prominent notices (for example, when the APP is revised or upgraded, or when you log in again, you will be notified in a pop-up window in time).

6. How to contact us

If you have any questions, comments, suggestions or complaints about our privacy policy and the processing of your personal information, please contact us through the following methods.

Contact email: 18025197757@163.com

7. Effectiveness of Privacy Policy

The update date of this policy version is July 10, 2024, and it will come into force on August 1, 2024.